Privacy Policy for Troyer Roofing
Effective Date: May 9, 2025
At Troyer Roofing, we value your trust and are committed to protecting your privacy. As an Amish-owned and operated business based in Clymer, NY, we believe in honest and straightforward dealings. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us.
Information We Collect:
We may collect the following types of information:
- Contact Information: This includes your name, address, phone number, and email address, which you provide when you request a quote, schedule services, or contact us with inquiries.
- Project Information: Details about your property and the services you are interested in, such as the type of roofing, siding, windows, doors, flooring, or gutters needed. This may include measurements and photographs you provide or that we take for the purpose of providing an accurate estimate and completing the work.
- Payment Information: If you choose to pay us electronically, we may collect payment information such as bank account details or credit/debit card information. Please note that we take reasonable measures to ensure the security of this information.
- Website Usage Information (if applicable): If we have a website, we may collect information about how you use it, such as the pages you visit, your IP address, and browser type. This information helps us improve our website and understand our customers’ needs.
How We Use Your Information:
We use your personal information for the following purposes:
- To Provide Services: To assess your needs, provide accurate quotes, schedule and complete the roofing and exterior services you request.
- Communication: To communicate with you regarding your project, including scheduling, updates, and invoicing.
- Customer Support: To respond to your inquiries, address any concerns, and provide customer support.
- Payment Processing: To process payments for our services.
- Improving Our Services: To analyze project information and customer feedback to improve the quality of our services.
- Legal Compliance: To comply with applicable laws and regulations.
Sharing Your Information:
We understand the importance of your privacy and will only share your personal information in limited circumstances:
- Service Providers: We may share necessary information with trusted third-party service providers who assist us in delivering our services (e.g., suppliers of materials). These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose your information if required by law or legal process.
- Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security:
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. These measures may include physical security, electronic safeguards, and internal procedures. However, please be aware that no method of data transmission over the internet or electronic storage is completely secure.
Your Choices:
- Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete. Please contact us using the information provided below.
- Opt-Out (Marketing Communications): If we ever send marketing communications (which is unlikely given our business practices, but noted for completeness), you will have the option to opt out of receiving them.
Children’s Privacy:
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on our website (if applicable) or communicated to you directly. The effective date at the top of this policy will indicate when the latest changes were made.
Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Troyer Roofing 9071 French Creek Rd, Clymer, NY 14724 or call 716-294-1793
We appreciate your business and your trust in Troyer Roofing.